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Sometimes our emails are thought of as spam by Internet Service Providers or your email software. Please check your spam / junk email folder and we recommend you add @fitnessgenes.com to your safe senders list so you receive our emails in the future.
We like to keep you informed all the way through our analysis and results process, and when new scientific research is released that we think you would be interested in hearing about. For example, we will send you an email when we receive your sample and when your results are ready.
However, sometimes our emails are thought of as spam by Internet Service Providers or your email software. If you haven’t received an email from us, please check your spam / junk email folder and we recommend you add @fitnessgenes.com to your safe senders list so you receive our emails in the future.
If you provided a mobile phone number when registering your barcode, you will also receive a text message when your results are ready.
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